My mom fell out of her hospital bed around 3 am'ish and wasn't found until pretty much shift change at 7:30 am. I need to speak to her nurse. She was in excruciating pain. Both her back and her hip. She said she was screaming and crying for most of the time. Mind you she's in isolation so there is a double door and a long space between them and her voice isn't all that strong so I'm sure no one heard her. But why didn't someone peek in on her in all that time? She fell on the other side of the bed from where her call bell was.
What's really pissing me off though other than the fact she fell out of bed are the following matters:
1) Not a freakin person in that hospital picked up the phone to call me and tell me! I am her Power of Attorney. They are all told to call me of ANY changes. One would consider falling out of bed and not being found for an extended period a "change" worth calling about. I found out when I didn't hear from her in the morning and at 10 am called her! It was my birthday and she never forgets my birthday. Imagine my surprise when this weak little thing answered the phone in a lot of pain crying telling me what happened. She was in sad shape to say the least.
2) My brother decided to call the hospital to find out why no one called to tell me too. He decided to go to the Patient Advocacy. A useless waste of space as far as I'm concerned. And I told him so. But he talked to them anyway and the only thing they seemed concerned about was asking him 4 times if anyone called me. Nothing like watching your back (the hospitals) instead of the patients.
3) My brother called back. This time he was told a "Kim" would be contacting me. He told her that I was in the room then. This was 4 pm Friday. I guess Kim is on a long weekend because it's 10:30 pm Monday now and I've yet to see Kim and neither has my mom.
4) No one, not a freakin single person that is administration staff has approached my mom to ask her a bloody question. Not even if she is ok. "Urban Angel my ass".
5) They knew the bed she had was defective. While she was out getting checked out to see if she broke or fractured anything in the fall guess who took out her camera? You got it. Took 43 pictures. Of every freakin sticker on that bed, twice over. Every inspection sticker, serial numbers, every everything including the broken bed rail. And the distance from her bed to the doors.
I'm talking to my lawyer.
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